CRM & Sales · In-depth review
Close Review (2026)
The CRM built purely to close deals
9.3
★★★★★
4.7 average · 1,050 user reviews
✓ Tested & approved
Quick verdict: If your team lives on the phone, nothing beats Close. Calling that other CRMs charge extra for is standard here.
WBWePickBest Team · Hands-on tested•Updated July 4, 2026•How we test →
What is Close?
Close is a crm & sales tool built for closing deals faster. CRM with calling, SMS and email built in, your team sells from one screen, no add-ons.
We ran it through our standard two-week test: real accounts, real work, no demo shortcuts. It earned 9.3/10, a place among the leaders in our crm & sales ranking.
Best forClosing deals faster
PriceFrom $19/user/mo
Free option14-day free trial
Our score9.3/10 · 4.7★
Bottom line up front: If your team lives on the phone, nothing beats Close. Calling that other CRMs charge extra for is standard here. That verdict is backed by a 4.7-star average across 1,050 user reviews. Below is the full breakdown, including the parts the marketing page skips.
Close pros and cons
What we loved
- Calling, SMS & email native, no add-ons
- Fastest workflow of any CRM we tested
- Brilliant reporting on rep activity
- Great onboarding & support
What we didn't
- No free plan
- Overkill if you don't call leads
Close ratings at a glance
4.7★★★★★
out of 5 · 1,050 reviews
What users highlight
Calling, SMS & email native, no add-onsFastest workflow of any CRM we testedBrilliant reporting on rep activityGreat onboarding & support
Room to improve
No free planOverkill if you don't call leads
Feature deep-dive: what you actually get
Features scored 92/100. Here's how each core capability held up in real use, one line per feature:
- Built-in calling & SMS. Built directly around closing deals faster. In testing the workflow was obvious within minutes, not buried three menus deep.
- Email sequences. This is where Close pulls ahead of the cheaper options. It works as advertised; we verified it on real work, not a demo account.
- Pipeline management. Sounds like a checkbox item until you use it. For us it replaced a task we'd normally handle in a separate tool.
- Call coaching. We stress-tested this over two weeks. It held up with no workarounds, often the deciding factor for the right buyer.
- Workflow automation. Implemented better here than in most crm & sales rivals. Not flashy, dependable, which is what earns a spot on this site.
- Reporting. Rounds out the kit. Fewer subscriptions to juggle: one login, one bill, one place to look.
Full feature set at a glance:
Built-in calling & SMS
Email sequences
Pipeline management
Call coaching
Workflow automation
Reporting
Close pricing: is it worth it?
Pricing is from $19/user/mo. Crucially, 14-day free trial, so you can validate everything in this review on your own work before spending a rupee.
On value for money we scored it 86/100, solidly above average for the category.
Money-saving tip: Start on the trial and only upgrade when you hit a real limit. Close lets you test the core workflow, closing deals faster, without a card in most cases, so there's zero risk in trying it today.
Who is Close for?
Inside-sales teams of 2 to 50 that call and follow up hard, and want everything in one screen.
Skip it if: no free plan, or overkill if you don't call leads. In those cases, Apollo.io is usually the better fit.
How Close compares
| Close | Apollo.io | Amplemarket |
|---|
| Our score | 9.3 | 9.6 | 9 |
| Best for | Closing deals faster | Finding B2B leads | AI-powered outbound sales |
| Pricing | From $19/user/mo | Free plan · paid from $49/mo | Custom · demo to start |
| Free to start | 14-day free trial | Free plan · no card | Free demo |
| Review | This page | Read → | Read → |
Close FAQ
Is Close free?
Close doesn't have a permanent free plan, but you can start with a 14-day free trial. Paid pricing: From $19/user/mo.
What is Close best for?
Close is best for closing deals faster. CRM with calling, SMS and email built in, your team sells from one screen, no add-ons.
How much does Close cost in 2026?
Close pricing: From $19/user/mo. 14-day free trial to start, so you can validate the value on real work before paying.
Is Close worth it in 2026?
In our hands-on testing, Close scored 9.3/10. If your team lives on the phone, nothing beats Close. Calling that other CRMs charge extra for is standard here.
What are the best Close alternatives?
The strongest Close alternative we've tested is Apollo.io (9.6/10), best for finding b2b leads. See our full ranked list of Close alternatives.
Who should NOT buy Close?
Skip Close if the following matter to you: no free plan; overkill if you don't call leads. In that case, start with Apollo.io instead.
Final verdict: should you buy Close?
After two weeks of hands-on use, Close earns a 9.3/10. If your team lives on the phone, nothing beats Close. Calling that other CRMs charge extra for is standard here. If closing deals faster is your priority, this is the pick, and because 14-day free trial, the smartest move is simply to test it on your own work this week.
Try Close, 14-day free trial
Set it up on real work today. If it doesn't earn its place in a week, cancel and keep what you learned.
✓How this review was made: We signed up for Close with our own account, used it on real crm & sales work for 14+ days, and scored it against every rival in the category on identical tasks. Affiliate commissions never change a score. Full methodology →
